Privacy Policy
Effective Date: February 2026
Protecting your personal data is important to us. This policy explains how Mama’s Shop processes your data in accordance with the Swiss Federal Data Protection Act (nFADP) and the General Data Protection Regulation (GDPR).
1. Data Controller
The controller responsible for data processing is Mama’s Shop, Zurich, Switzerland.
Contact: privacy@mamashop.ch
2. Data We Collect
We collect the following types of data:
- Identification data: Name, address, phone number, email.
- Transaction data: Orders, payments, delivery details.
- Technical data: IP address, device type, browser info.
- Usage data: Page views, click behavior, language settings.
3. Purpose of Data Processing
- Fulfilling contracts and processing orders.
- Providing customer service and support.
- Analyzing and improving our services.
- Marketing and personalized offers (only with consent).
4. Legal Basis
Processing is based on Article 6 GDPR and Article 31 nFADP, relying on contract performance, consent, or legitimate interest.
5. Data Retention & Sharing
Personal data is retained only as long as necessary for the stated purposes or as required by law.
Data is shared only with trusted service providers necessary for fulfilling our services. Transfers abroad occur only with adequate data protection safeguards.
6. Your Rights
- Right to access stored data.
- Right to rectify or delete data.
- Right to restrict processing.
- Right to data portability.
- Right to object to processing.